*ITAP (Internet Technical Assistance Professionals)*
*
Your Inquiry
* Required Field
PC Brand Name
Your name:
*
*
PC Model #
*
*
Your Email:
PC Type
*
Your Address:
*
*
PC Problem
Your Phone #:

*
Operating System
*
*
PC Subject:
PC Memory
*
*
Service Type:
PC Internet ISP
*
Service Month:
*
PC Processor
*
*
Service Date:
*
PC Processor Speed:
*
Service Time:
*
*
Already Purchased Session?
Questions, comments, or feedback:
You need Java to see this applet.
Savvy & Savvy Systems Specialist
ITAP Support Session Request Form
This innovative and interactive remote support tool provides the ability to share the PC solution experience, with the end user watching
and learning the cause and affect for future reference. (if user wants) While the professional works the strategy to fix the problem,
which provides for quicker resolution and less user down time for both sides! Issues like spy ware, accumulated cookies and
temporary Internet files and system viruses can cause your system to slow to a crawl, halt or even crash! We can remotely correct
settings and configurations including but not limited to, virus and firewall protections, parental controls, etcetera. So your Internet
experience can be less trouble and cumbersome, so your pages and downloads will render faster! We can install software, patches,
drivers, updates, upgrades, most anything not requiring part replacement! (hardware options available) You'll have a more time to enjoy
surfing the "Net", without getting caught in one! All this, while ultimately helping
You understanding how to prevent and avoid the pitfalls!

Example A
Session Strategies:

Slow functionality:

* Check OS Type (HCL)
* Critical Updates
* Latest Service Packs
* Virus Protection & Dat files
* Firewall Protection
* Clear Cache
* Additional Steps Required
Example B
Session Strategies:

System Virus:

* Check Virus Protection Type
* Check & Quarantine Files
*Scan Disk
* Latest Service Packs
* Virus Protection & Dat files
* Firewall Protection
* Additional Steps Required
Example C
Session Strategies:

System /Data Security:

* Check Window Firewall & Securities
* Check Microsoft Securities
* Check Drive Sharing
* Latest Service Packs
* Virus Protection & Dat files
* Firewall Protection
* Additional Steps Required
Example D
Session Strategies:

Apps & Driver Installation:

* Check Current Driver Type
* Check for Updates
* Check Service packs
* Install & configurations
* Removal & Re-installation
* Parental Controls
* Additional Steps Required
** Confirm Your Solution Session Today! **
Example A
Crystal Reporting Solutions:

*  Crystal Version (v.8.0 - v.11.0)
*  Server Type & Version
*  Reporting Structure Need
*  Needs Assessment
*  Report Requirements
*  Data Strategies
*  Date Environment
*  Updates & Life Cycles
*  List, Labels, Graphs, Trend Types *  
Additional services available

(each customers requirements will be  different and based on
specific business needs. Individual assessment require and
requirement specified.)
Example B
Oracle Reporting Solutions:

*  Oracle Version (v.8.0 -v.10.0)
*  Server Type & Version
*  Reporting Structure Need
*  Needs Assessment
*  Report Requirements
*  Data Strategies
*  Date Environment
*  Updates & Life Cycles
*  List, Labels, Graphs, Trend Types *  
Additional services available

(each customers requirements will be  different and based on specific
business needs. Individual assessment require and requirement specified.)
Example C
SQL Reporting Solutions:

*  SQL Version (v. 2000- v.2005)
*  Server Type & Version
*  Reporting Structure Need
*  Needs Assessment
*  Report Requirements
*  Data Strategies
*  Date Environment
*  Updates & Life Cycles
*  List, Labels, Graphs, Trend Types *  Additional
services available

(each customers requirements will be  different and based on specific business
needs. Individual assessment require and requirement specified.)
Professional & Personal
solutions and services available.

*PC Online Support
*PC Rentals Available
*Refurbished PC Sales
*Repair Services Available!
Instant Service Request